Jill M. Thomas, LDH, BS
How the Pandemic Strengthens the Case for Teledentistry and Dental Hygienists
Since the shut down over COVID-19, the dental world as we know it has changed, and teledentistry has become an industry buzz word. Although offices were closed, the need for emergency treatment did not stop. The time to already have a teledentistry platform in place had passed.
Unfortunately, many offices fell short of this much-needed tool when they didn’t have...
Active Reflective Listening: Improving Communication Between Dental Patients and Staff
Have you ever wondered if anyone is actually listening? Do you feel like there is a breakdown of communication somewhere, and this is inhibiting your ability to get your message across to patients, staff members, and maybe even friends and family?
I have been there, both as a clinician and a patient, as well as a family member and friend....