Jennifer Ryan, RDH
How Dental Hygienists Can Help Patients with Dental Phobias
How many times a week do you hear the phrases, “I hate the dentist, I always dread coming here, I would rather be somewhere else,” or some other phrase indicating the patient highly dislikes being at the dental office, which includes your operatory? When hearing these phrases, we can either become offended at the statement, and take it personally,...
How to Build Good Rapport with Patients and Set Yourself Apart
Have you ever had a patient ask, “So, what do you think?” after the dentist walks out of the room? If so, that patient trusts you not only with his/her oral health care but also with an important financial decision. You have developed a good rapport with that patient, and maintaining it is extremely important for many reasons. We...